Frequently Asked Questions

Please read our FAQ

Are there preservatives in The Philotree’s products?

No, all the products are natural & handmade.

What are the payment methods available?

You can choose to pay via Credit/Debit Card, eWallets, NEFT/RTGS or COD.

How long will delivery take?

We recommend a consistent use of 40 days or a 40 application course to see gradual benefits of our Coconut & Nigella Seed Hair Oil.

Will the Coconut & Nigella Seed Hair Oil reverse grey hair?

Greying of hair is caused by multiple factors, such as, using chemical products, hair color, pollution, hyperthyroidism, unclean scalp, lack of proper nutrition etc.. As reported by a number of our customers, the hair color tends to get darkened gradually with consistent use.

Coconut & Nigella Seed Hair Oil has turned from dark grey/black to pale yellow, what do I do?

Before each application, please make sure to shake the bottle well as the herbs in the oil might have settled at the bottom.

I have dry and frizzy hair, can I use the Black Sesame Seed Hair Pack?

Yes.For dry hair, one tablespoon of curd or 10-15 drops of The Philotree Coconut & Nigella Seed hair oil may be added.

Can I use it instead of Henna?

The hair pack is made up of natural ingredients which help in retaining the natural color of your hair with consistent use over a period of time. It is not a one-time fix for hair colouring.

Can I use the Night Facial Oil during the day?

No. The essential oil blend used in the Night Facial Oil might be photo-sensitive. Hence, it is not advised to use it during the day.

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